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  Sign Up For Provider Portal

Thank you for your interest in the CareCentrix Provider Portal!

The provider portal is simply the best and most efficient way to work with CareCentrix.  The benefits of the portal include:
  • Submit authorization, re-authorization, and add-on service requests anytime, 24 hours a day, 7 days a week
  • Access to authorizations in real time
  • View current claim payment status and authorization status
  • Submit backup documentation
  • Faster authorization turn-around-time
  • Manage your HomeSTAR patients
If you would like to use the portal, please complete the form below.


If you are submitting a request for post-acute facility services for a Horizon or Braven patient, please register or login at https://eportal.carecentrix.com. For all other patients and services, please continue as normal.


For rendering providers contracted directly with the health plan, please select User Type Rendering Provider Not Contracted with CareCentrix (Home Health Agency, DME provider, etc.)
 
* USER TYPE:
* INSURANCE NAME
Information Please select one. Portal access for additional health plans will be handled through the enrollment process.

 
If you have any questions regarding the Cigna Sleep Management Program, please feel free to contact CareCentrix at portalinfo@carecentrix.com.
If you have any questions regarding the Sleep Management Program, please feel free to contact CareCentrix at portalinfo@carecentrix.com.


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Please search by entering the physician’s first name, last name and at least one additional data point below. For the most precise search results, enter the physician name and NPI number.

Please ensure that you select the correct physician entry with the correct address as the failure to do so can cause correspondence containing protected health information to be misdirected to an incorrect physician and/or address. If you are unsure of the address and/or NPI number, please verify this information prior to your submission. If the address information displayed with your search is not correct, please close this window to enter the correct physician name and address.
 
Physician Last Name    Physician First Name    NPI
   City    State Zip Code
   Phone
       
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You have multiple Cities associated with your ZipCode.
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Enter at least two of the following search criteria to find the facility you are looking for.
Please ensure that you select/insert the correct name and address. As a Covered Entity, you are obligated to comply with HIPAA. Failure to select/insert the correct name and address can result in a HIPAA violation because it can cause a communication containing protected health information to be misdirected to an incorrect party. Please remember that the name and address can change. If you are unsure of the name and/or address, please confirm the accuracy of the information prior to submission.
Facility Legal Name
Facility DBA Name
City State Zip Code